FLEXI BOOKING – WHAT IS IT?

We want to give you complete peace of mind when booking with School’s Out Activities. As soon as you make a booking your child’s place is accounted for, staff are allocated and activity resources purchased. Yet we understand that childcare plans can change or illness and injury can get in the way of the fun at camp.

BOOKING PROTECTION COVER (BPC) provides complete peace of mind for bookers so you know if plans change then you can move your dates booked to any dates in the future, at your own convenience. *Subject to terms and conditions.

PRICE: ONLY £5 PER DAY PER CHILD!

When you select the dates in your booking there is an option to add BPC to each day you wish to. Each day you add BPC for will add £5 into your basket. That is only £5 to insure yourself against losing that days course fees which could be upwards of £55!

Terms and Conditions

  • Booking Protection Cover can only be added at the time of making a booking. It cannot be added on retrospectively.
  • If adding BPC for a whole week booking (Monday – Friday) you will only be charged £20, not £25. This is because the fifth day in the week is not protected as this is a free day given as part of your 20% week long booking offer.
  • If editing dates in a booking and adding days on, you can choose to add BPC again to the days added on.
  • If your child is excluded from camp following our Behaviour Policy, no claim can be submitted for any missed days or exclusion periods. BPC is void in the event of lost days through behaviour.
  • All cancellation requests must be made via the online BPC claim form. We reserve the right to refuse any claim made via any channel that is not the correct claim form.
  • BPC does not cover refunds of course fees. Instead it provides you with Camp credit to use against any future booking. This is done by crediting funds to your My Wallet section. These funds can be used against any future booking, with no expiry date.
  • If your claim is successful, the BPC costs of the dates claimed for will not be given as credit, just the course fees.
  • Siblings/friends of the injured or ill child on the same booking and also with BPC will also be credited if the same dates are cancelled.  Without BPC on their booking, no credit will be issued.

Week-long Bookings

  • You may cancel part of your booking, but you will lose your week-long discount if cancelling any day from within a week. The remaining days will be charged at the daily rate. Your credit will be calculated from the new balance once days have been removed, i.e. no credit will be due if you cancel one day from within a 5-day week booking as this is a free day. You will only receive a credit if two or more days are cancelled within a week. 

Quibble-Free Full Cover

  • Our enhanced Booking Protection Cover provides full cover against any cancellation, completely quibble-free! Any curtailment prior to camp commencing is fully covered, along with any cancellation during camp due to illness, injury or any other reason.
  • We no longer require to see Doctor’s notes for illness cancellations.
  • Any missed days should be made up later in the event, subject to availability.
  • Any claim must be made within four weeks of the last date of the camp event by the completion of our online BPC claim form.

Claim Form

VIEW OUR DAY CAMPS

Find out more about our award-winning school holiday camps and the exciting range of premium activities on offer for all age groups and interests. There truly is something for everyone!

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Find your nearest school venue and explore the first-rate facilities that your child could be enjoying. School's Out Activities, creating the perfect backdrop to any school holiday break.

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